Terms of Service

Conditions de services

Please read these terms carefully before using our website. By accessing AutoWin, you agree to be bound by these terms and conditions.

Last updated: 11 December 2025
15 min read
1

Overview

This website is operated by AutoWin.EU. Throughout the site, the terms "we", "us" and "our" refer to LTD AutoWin.EU.

These Terms and Conditions outline the terms of sale for individuals purchasing products and services via our online store at autowin.com.

Company Information

Company Registration: 303001587 (Republic of Lithuania)
VAT Number: LT100007537816

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform.

By accessing or using any part of this site, you agree to be bound by these Terms and Conditions. Before placing any order, you must agree to these terms as well as our Privacy Policy.

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Online Store Terms

By agreeing to these Terms and Conditions, you confirm that:

  • You are the legal adult age in your country, OR
  • You are a legal adult and have given us permission to allow your minor dependents to use this site

Prohibited Activities

  • You may not use our products for any illegal or unauthorized activities
  • You must not break any laws while using our services (including copyright laws)
  • You must not send any harmful software, viruses, or destructive code

Violation of any of these Terms will result in immediate termination of your access to our services.

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General Conditions

We undertake to make efforts to:

  • Create conditions for you to properly use the services provided by the online store
  • Respect your privacy and process personal data only in accordance with legal requirements
  • Comply with all requirements assumed in these Terms and Conditions

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

4

Accuracy of Information

We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site.

You agree that it is your responsibility to monitor changes to our site.

5

Modifications to Service and Prices

  • Prices for our products are subject to change without notice
  • We reserve the right to modify or discontinue services at any time without notice
  • We shall not be liable to you or any third-party for any modification, price change, suspension, or discontinuance of services
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Products and Services

Products are defined as both items sold on our website and items made according to Custom Orders.

Custom Orders — Final Sale

Any custom orders placed are final and cannot be returned. Since these products are individually made to your specifications, we cannot accept returns or exchanges. This includes:

  • Custom floor mats and carpets
  • Wall decorations with specific designs
  • Products made following your instructions and visualizations

Usage of Logos in Custom Orders

While we allow users to upload their desired designs, our role is limited to production. We do not participate in the creation, modification, or approval of user-provided designs.

If you request to incorporate any logo, trademark, or design into your custom order:

  • You are solely responsible for the use of such materials
  • This includes any legal disputes or liability from intellectual property infringement
  • You confirm you have necessary authorization to use said materials

We reserve the right to seek compensation for damages resulting from unlawful actions that violate third-party intellectual property rights.

Product Availability

If a product becomes unavailable after an order is placed, we will notify you and offer alternatives or refunds as appropriate.

Return Policy

You have the right to cancel and return products within 14 days from delivery. We will refund all payments within 14 days from receiving the returned goods. You are responsible for return shipping costs.

This does not apply to custom orders made to your specifications.

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Optional Tools

We may provide you with access to third-party tools over which we have no control or input.

You acknowledge that we provide access to such tools "as is" and "as available" without any warranties or conditions. We shall have no liability arising from your use of optional third-party tools.

Any use of optional tools is at your own risk and discretion. You should ensure familiarity with the terms on which tools are provided by relevant third-party providers.

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Third-Party Links

Certain content, products, and services available via our service may include materials from third parties.

Third-party links on this site may direct you to websites that are not affiliated with us. We are not responsible for examining or evaluating their content or accuracy.

We do not warrant and will not have any liability for any third-party materials, websites, or their products and services.

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User Comments & Feedback

If you send certain submissions (e.g., contest entries) or creative ideas, suggestions, or proposals, you agree that we may use them without restriction or compensation to you.

We may, but have no obligation to, monitor, edit, or remove content that we determine is unlawful, offensive, threatening, defamatory, or otherwise objectionable.

Your Agreement

You agree that your comments will not:

  • Violate any third-party rights (copyright, trademark, privacy, etc.)
  • Contain defamatory, unlawful, abusive, or obscene material
  • Contain viruses or malware
  • Solicit or promote commercial activities

You are solely responsible for the accuracy of any comments you make.

Find more reviews about us on Trustpilot.

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Personal Data

Your submission of personal data through the store is governed by our Privacy Policy.

Please view our Privacy Policy for detailed information on how we collect, use, and protect your data.

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Errors, Inaccuracies & Omissions

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions relating to:

  • Product descriptions and pricing
  • Promotions and offers
  • Shipping charges and transit times
  • Product availability

We reserve the right to correct any errors and to change or update information or cancel orders if any information is inaccurate — including after you have submitted your order.

We undertake no obligation to update information except as required by law.

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Prohibited Uses

You are prohibited from using the website or its content for:

  • (a) Any unlawful purpose
  • (b) Soliciting others to perform unlawful acts
  • (c) Violating any international, federal, provincial, state, or local laws
  • (d) Infringing upon intellectual property rights
  • (e) Harassment, abuse, defamation, or discrimination
  • (f) Submitting false or misleading information
  • (g) Uploading viruses or malicious code
  • (h) Collecting personal information of others
  • (i) Spam, phishing, or scraping
  • (j) Any obscene or immoral purpose
  • (k) Interfering with security features

We reserve the right to terminate your use of the website for violating any prohibited uses.

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Disclaimer of Warranties

We do not guarantee that your use of our website will be:

  • Uninterrupted
  • Timely
  • Secure
  • Error-free

The service and all products are provided "as is" and "as available" without any warranties, either express or implied.

Limitation of Liability

In no case shall LTD AutoWin.EU, our directors, officers, employees, affiliates, agents, contractors, suppliers, or licensors be liable for any:

  • Direct, indirect, incidental, punitive, special, or consequential damages
  • Lost profits, revenue, savings, or data
  • Replacement costs or similar damages

In jurisdictions that do not allow exclusion of liability, our liability shall be limited to the maximum extent permitted by law.

14

Indemnification

If we violate these Terms and Conditions, we are liable for damage or loss that arises as a foreseeable consequence of our violation.

You agree to indemnify and hold harmless AutoWin.EU and our affiliates, partners, officers, directors, agents, contractors, and employees from any claim or demand arising from:

  • Your breach of these Terms and Conditions
  • Your violation of any law
  • Your violation of third-party rights
15

Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law.

The unenforceable portion shall be deemed severed, and such determination shall not affect the validity of any other remaining provisions.

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Termination

These Terms are effective unless and until terminated by either you or us.

Your Right to Terminate

You may terminate these Terms at any time by notifying us that you no longer wish to use our services, or when you cease using our site.

Our Right to Terminate

If you fail to comply with any term or provision, we may terminate this agreement at any time without notice. You will remain liable for all amounts due up to the date of termination.

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Entire Agreement

The failure of us to exercise any right or provision shall not constitute a waiver of such right.

These Terms and any policies posted on this site constitute the entire agreement between you and us, superseding any prior agreements or communications.

Any ambiguities in interpretation shall not be construed against the drafting party.

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Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of Lithuania, where LTD AutoWin.EU is registered.

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Changes to Terms of Service

You can review the most current version of the Terms at any time on this page.

We reserve the right to update, change, or replace any part of these Terms by posting updates to our website.

It is your responsibility to check our website periodically for changes. Your continued use of our website following the posting of any changes constitutes acceptance of those changes.

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Contact Information

Questions about the Terms of Service should be sent to us at info@autowin.com

Contact & Support

Returns Address:
AutoWin.EU
Geliu G.2
Vilnius, 14159
Lithuania

Questions About Our Terms?

If you have any questions about these Terms of Service, please contact us.